FAQ

Moving companies work during the entire year, and people move during all seasons with no complications. Yes, having some rain or snow during your move can slow down the process and put your items at risk, but with competent movers with experience in moving in these kinds of conditions, you don’t need to worry. New York Professional Movers provides clients with additional padding and protective materials during moves in such conditions, to ensure that your belongings remain safe and unscratched until the completion of your move. Our movers are also professionally trained to move in these conditions with no problems at all.

New York Professional Movers never sends our moving crews to any job empty handed. Our movers will always bring the needed moving equipment, padding materials and tools to provide you with the service of disassembly and reassembly at no additional charge. This is the safest and fastest way of handling your heavy furniture and making sure that it arrives at the destination in the same condition it was before.

IKEA furniture is the talk of the moving industry for a lot of reasons. When it comes to IKEA furniture, we at New York Professional Movers always advise our clients to have it disassembled before our movers arrive. IKEA furniture might be much lighter and theoretically easier to move than any other furniture you may own, but it is less sturdy and much more delicate.

If the moving company that you have trusted your upcoming move with is reliable, licensed and insured – you won’t need to worry about the condition of your items once they arrive at the destination. Your moving company will be held accountable for the state of your belongings, and you will be compensated for any damage that might occur during your move. New York Professional Movers is a fully licensed and insured local moving company that always handles these kinds of situations in a friendly and professional manner.

When you hire reliable movers to tackle your upcoming move, they will make sure that your time and schedule are respected. New York Professional Movers will provide you with a guaranteed window of arrival, which means that our movers will always arrive on time and make sure that your move is completed in a timely manner that will easily fit into the busiest of schedules.

This depends on the policy of every individual moving company. New York Professional Movers doesn’t usually conduct moves as small as these, but we would have no problem in doing so. Keep in mind that we have a 3-hour minimum charge, regardless of the time it took to complete your relocation – even when one item moves are the case.

New York Professional Movers is a licensed and insured moving company, with trained movers that work for their paychecks – which means that we do not include tips in our moving rates or obligate you to tip our movers for their service. However, if you are happy with the moving service you have received from us, tipping them as a nice gesture can be done once you are provided with the final bill at the end of your move.

Your upcoming move is a unique endeavor, which means that the number of movers needed to conduct your move can vary depending on a number of factors. A small studio apartment located on the 8th floor with no elevator will probably need a larger moving crew than a medium apartment on the ground floor. The appropriate crew size can be advised by our sales representatives with vast experience in the world of moving, and keep in mind that this can depend on the size of your move, weight of your heaviest items, stairs, and how fast you wish your move to be completed.

The best answer to this question is as soon as possible – but if you are looking for a specific timeframe, 4-6 weeks is ideal to give your movers a call and book a slot on the day of your choosing, if you want to ensure that they have availability. Most moving companies are extremely busy during moving season, on weekends and by the end of the month, so giving them a call as much in advance as possible might be the smartest thing to do if you aren’t flexible on your move date.

When you hire professional movers to conduct your move on your behalf, you will be receiving a professional moving service during which you won’t have to endure the hassle of organizing, planning and executing your move on your own. This means no papercuts, heavy lifting and risking moving injuries along the way. Your movers will make sure that every phase of your move is handled and taken care of in a successful manner, from the planning phase – until the completion of your move.